WooCommerce Freshdesk

WooCommerce Freshdesk

The WooCommerce Freshdesk Plugin connects your Freshdesk account to your WooCommerce-powered store, allowing customers to create tickets within your Freshdesk Help Desk and connecting a customer in Freshdesk with their information.

Features

1. Convert Blog Post Comments to Tickets: Easily convert a blog post comment into a ticket, delivering happiness on all fronts.
2. Freshdesk Feedback Widget: Add the Freshdesk feedback widget on any page using the wc_freshdesk_form shortcode.
3. Customizable Form: Customize the form with parameters like height, title, submit_message, attach_file, and search_area.
4. Report an Issue: Create a new ticket relating to a specific order from the order meta box.
5. Quick Ticket Creation: Fill in the Subject and Description and click the Open Ticket button to create a new ticket in Freshdesk without reloading the screen.

Conclusion

The WooCommerce Freshdesk Plugin provides a seamless integration between your WooCommerce store and Freshdesk, enabling customers to create tickets and allowing you to connect a customer in Freshdesk with their information.